Let Customers Book Appointments 24/7
Reduce phone tag and capture more bookings with integrated online scheduling. Customers can book consultations, estimates, and service calls directly from your website, anytime.
Why it matters
Captures bookings after hours when you're not available to answer the phone
Reduces phone tag and missed calls that result in lost business
Automates scheduling so you can focus on serving customers instead of managing calendars
Improves customer experience by letting people book at their convenience
Reduces no-shows with automated confirmations and reminders
What we implement
Integrated booking systems that sync with your calendar (Calendly, Acuity, Square, or custom)
Customizable booking flows for different service types and appointment lengths
Automated email and SMS confirmations to reduce no-shows
Availability management that prevents double-booking and respects your schedule
Mobile-optimized booking experience that works perfectly on phones
Payment collection options for deposits or full payment at booking
Common mistakes
Using generic booking widgets that don't match your brand or website design
Not setting up proper availability rules, leading to overbooking or confusion
Forgetting to integrate with your existing calendar, causing scheduling conflicts
Making the booking process too complicated with too many required fields
Not testing the mobile booking experience, which is where most customers book
Recommended paths
Frequently asked questions
What booking systems can you integrate with?
We integrate with popular platforms like Calendly, Acuity Scheduling, Square Appointments, and many others. We can also build custom booking solutions or integrate with your existing scheduling software. We'll recommend the best option based on your needs and workflow.
Can customers book different types of appointments or services?
Yes. We can set up multiple booking types with different durations, pricing, and requirements. For example, you might have 15-minute consultations, 60-minute service calls, and 30-minute follow-ups, each with their own booking flow and requirements.
How do you handle time zones and availability?
Booking systems automatically handle time zones based on your location and the customer's location. You set your availability (business hours, days off, blocked times), and the system only shows available slots. We can also set up buffer times between appointments and lead time requirements.
Can you collect payment or deposits during booking?
Yes, many booking systems support payment collection. We can set up deposits, full payment, or payment at the time of service, depending on your business model. This helps reduce no-shows and secures bookings, especially for high-value services.
What about automated reminders and confirmations?
Booking systems automatically send email and SMS confirmations when appointments are booked, and reminders before the appointment. This reduces no-shows and keeps customers informed. You can customize the messaging to match your brand and communication style.
Will this work on mobile devices?
Absolutely. Online booking is especially important for mobile users. We ensure the booking experience is fast, easy, and works perfectly on phones. Many customers prefer booking on mobile, so this is a priority in our design and implementation.
What if I need to cancel or reschedule appointments?
Most booking systems allow customers to reschedule or cancel appointments directly through the confirmation email or booking link. You can also manage all bookings through the booking system's dashboard. We'll set up the cancellation and rescheduling policies that work for your business.
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Ready to add online booking to your website?
Let's discuss how this feature can help your business and build it into your website.